Legal // Vol. 01
DMCA & Copyright Policy
Neon Next Generation respects intellectual property rights and complies with the Digital Millennium Copyright Act. We've established the following process for addressing claims of copyright infringement.
Last Updated: May 2, 2026
01
Designated Copyright Agent
All notifications of claimed copyright infringement should be sent to our Designated Agent. For the fastest processing, please use the email address provided below.
02
Filing a Takedown Notice
If you are a copyright owner or an authorized agent and believe that content hosted on Neon infrastructure infringes your copyright, you may submit a written notification containing the following information:
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Identification of the copyrighted work claimed to have been infringed (e.g., a link to the original work or a detailed description).
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Identification of the infringing material and information reasonably sufficient to permit Neon to locate the material (the specific URL or IP address of the content).
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Your contact information, including your full name, mailing address, telephone number, and email address.
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A "Good Faith" Statement: "I have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law."
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A "Penalty of Perjury" Statement: "The information in this notification is accurate, and under penalty of perjury, I am the owner, or am authorized to act on behalf of the owner, of an exclusive right that is allegedly infringed."
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A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.
Failure to include all of the above information may result in a delay or the rejection of your notice.
03
Takedown Procedure
Upon receipt of a valid and complete DMCA notice, Neon will:
Remove Content
Expeditiously remove or disable access to the allegedly infringing material.
Notify User
Notify the customer responsible for the content, providing them with a copy of the takedown notice.
Record Keeping
Maintain a record of the notice for our compliance files.
04
Counter-Notification Process
If your content was removed but you believe the removal was a mistake or a misidentification, you may submit a Counter-Notice to our Designated Agent. Your counter-notice must include:
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Identification of the material that was removed and the location where it appeared before removal.
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Your contact information, including name, address, and telephone number.
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Consent to Jurisdiction: "I consent to the jurisdiction of the Federal District Court for the judicial district in which my address is located (or if outside the U.S., for any judicial district in which Neon Next Generation may be found), and I will accept service of process from the person who provided the original infringement notification."
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A Statement under Penalty of Perjury: "I swear, under penalty of perjury, that I have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled."
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Your physical or electronic signature.
Effect of Counter-Notice: Upon receiving a valid counter-notice, Neon will forward it to the original complaining party. If the complainant does not file a court action within 10–14 business days, Neon will restore the removed material.
05
Repeat Infringer Policy
Neon Next Generation maintains a strict "Repeat Infringer" policy. We reserve the right to terminate the accounts of customers who are repeatedly flagged for copyright infringement or who demonstrate a pattern of disregarding the intellectual property rights of others.
06
Disclaimer of Liability
As a neutral infrastructure provider, Neon Next Generation is not liable for the content uploaded or shared by our users. We act solely as a conduit and host, and our compliance with the DMCA does not constitute an admission of wrongdoing by Neon.
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Infrastructure Digest // Vol. 01